Returns & Exchanges

At Candy Funhouse, we want your experience to be as sweet as our treats, but due to the perishable nature of food, we can only accept returns on non-perishable merchandise or incorrect shipments. Please note that all candy and food items are final sale to ensure the safety and quality of our inventory for all customers.

1

Contact Support

Reach out to our Sweet Team via email within 48 hours of receiving your order if there is an issue with your items.

2

Provide Documentation

Include your order number and clear photos of the packaging and products if they arrived damaged or incorrect.

3

Wait for Review

Our team will review your claim within 2-3 business days to determine eligibility for a refund, credit, or replacement.

4

Resolution

Once approved, we will issue a refund to your original payment method or ship out your replacement treats immediately.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing